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DGCA issues guidelines for refund of flight tickets

by BQ News Bureau
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The DGCA has issued detailed guidelines for a refund of tickets for the flights cancelled due to Corona lockdown. It has categorised passengers seeking refund in three heads – passengers,  who booked tickets during lockdown for travel during lockdown between March 25 and May 24;  passengers who booked tickets any time prior to lockdown but for journey up to May 24  and cancelled due to Corona and passengers who booked ticket any time but for the journey after May 24.

Passengers belonging to the first category will get a full refund by the airline. The refund should be made within 15 days. For category II, passengers can avail themselves of credit shells to book any ticket by March 31, 2021. Those belonging to the third category will be given a refund in accordance with the existing DGCA rules.

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